Sitejabber reviews API documentation
We provide a simple to setup REST API that returns reviews in JSON format. Before integrating the API you should be aware of the following:
- The Sitejabber API returns 25 reviews per request.
- The order in which reviews are returned is by descending date(from newest to oldest).
- You can get all reviews from a single place by using the
offsetparameter.
To get reviews from Wextractor you will need to perform GET requests against
the https://wextractor.com/api/v1/reviews/sitejabber endpoint.
Reviews endpoint parameters:
| Parameter | Required | Description | Example |
|---|---|---|---|
| auth_token | Required | Your API token for authentication. Once you register to Wextractor you can extract this key from your account's setting page. | - |
| id | Required | The full url in Sitejabber | https://www.sitejabber.com/reviews/slack.com |
| offset | Optional | This parameter defines the result offset. It skips the given number of reviews. It's used for pagination. (e.g., 0 (default) is the first page of results, 25 is the 2nd page of results, 50 is the 3rd page of results, etc.). | 25 |
Example usage:
https://wextractor.com/api/v1/reviews/sitejabber?id=https%3A%2F%2Fwww.sitejabber.com%2Freviews%2Fslack.com&auth_token=XXXXX&offset=0
Example response:
{
"totals": {
"average_rating": "4.0",
"review_count": 28
},
"reviews": [
{
"id": "16367735",
"url": "https://www.sitejabber.com/reviews/slack.com#51",
"title": "Enhancing Communication with Slack",
"text": "Slack has become an indispensable tool for enhancing communication and collaboration within my team. The intuitive interface, organized channels, and powerful integrations allow us to stay connected and informed, whether in the office or working remotely. I appreciate real-time messaging in Slack, file sharing capabilities, and the ability to search for information, which ensures continuous and efficient work. Thanks to Slack, communication barriers become a thing of the past, and we can easily collaborate to achieve our goals.",
"datetime": "2024-04-27T00:00:00",
"rating": "4.0",
"reviewer": "Brett H.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/bretthallettawtgb/thumbnail_small.1710979187.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "3963174",
"url": "https://www.sitejabber.com/reviews/slack.com#18",
"title": "I agree",
"text": "I certified that this review is based on my own experience and I am no way affiliated with this business, and I have not been offered any incentive or payment from the business to write this review. I agree to sitejabber 's terms * conditions, including not to write false reviews, which is in many cases against the law. Tip for consumers: Business owners",
"datetime": "2019-06-09T00:00:00",
"rating": "5.0",
"reviewer": "Azeez S.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/azeezs1/thumbnail_small.1559925428.jpg",
"image_urls": [
"https://static.sitejabber.com/img/urls/1193115/picture_113922.1559927277.jpg"
],
"likes": 0
},
{
"id": "16338109",
"url": "https://www.sitejabber.com/reviews/slack.com#48",
"title": "Streamlining Communication with Slack",
"text": "Slack has transformed the way my team communicates and collaborates, streamlining our workflows and increasing productivity. The platform's intuitive interface, organized channels, and powerful integrations make it easy to stay connected and informed, whether we're in the office or working remotely. I appreciate Slack's real-time messaging, file sharing, and search functionality, which ensure that important information is always accessible and easily retrievable. Moreover, the platform's customizable notifications and workflow automation features help us stay focused and efficient throughout the day. With Slack, communication barriers are a thing of the past, and my team can collaborate seamlessly to achieve our goals.",
"datetime": "2024-04-23T00:00:00",
"rating": "5.0",
"reviewer": "SOUMYA RANJAN B.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/soumyaranjanbehera100x/thumbnail_small.1710383353.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "3917067",
"url": "https://www.sitejabber.com/reviews/slack.com#15",
"title": "Very useful messenger",
"text": "I use Slack for chatting with colleagues. We have different threads for discussing our projects. Free version is good only for small companies. On the Free plan you can only see and search the most recent 10,000 messages. Voice and video calls are one-on-one only. File storage is 5GB. If you need more options it is better to buy upgrades.",
"datetime": "2019-05-07T00:00:00",
"rating": "4.0",
"reviewer": "Anna L.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/annal268/thumbnail_small.1553683524.jpg",
"image_urls": [],
"likes": 1
},
{
"id": "3650149",
"url": "https://www.sitejabber.com/reviews/slack.com#12",
"title": "Very convenient!",
"text": "Super! Great app! We are using it at my workplace and it is very convenient! Easy to use and communicate with co workers and friends, it is great that you can create goups and chats with whatever you want. For me it is much more convenient than skype or other programs. Well done!",
"datetime": "2018-11-14T00:00:00",
"rating": "5.0",
"reviewer": "Dan B.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/danb473/thumbnail_small.1540277718.jpg",
"image_urls": [],
"likes": 2
},
{
"id": "4301022",
"url": "https://www.sitejabber.com/reviews/slack.com#21",
"title": "Best messaging app for work",
"text": "I used to use the IM feature in google but since I started using slack I have not gone back to google. I like the fact that there are so easy to create groups and things of that nature. I have even used Discord for personal use and I much prefer Slack over that too.",
"datetime": "2019-10-23T00:00:00",
"rating": "5.0",
"reviewer": "Manny P.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/39/thumbnail_small.1476463633.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "4663449",
"url": "https://www.sitejabber.com/reviews/slack.com#23",
"title": "Absolutely the best!",
"text": "I create a small business and we use to use skype as a way for conference rooms until I hear about slack, is very easy to customize and create independently chat rooms for your employee and co-workers, the price is accessible and the option to create treat within a chatroom is amazing and fast",
"datetime": "2020-01-11T00:00:00",
"rating": "5.0",
"reviewer": "Britanna S.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/555/thumbnail_small.1476463633.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "4646869",
"url": "https://www.sitejabber.com/reviews/slack.com#22",
"title": "Good thing",
"text": "We use Slack in the office and it is a good corporate messanger. There you can chat, create threads and groups and even call. Really helpful thing. And as for me it is great that they have a mobile app so even if I am not in front the computor I have an acsess to the work chat.",
"datetime": "2020-01-06T00:00:00",
"rating": "5.0",
"reviewer": "Alex B.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/alexb588/thumbnail_small.1578304175.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "3593549",
"url": "https://www.sitejabber.com/reviews/slack.com#10",
"title": "It's very useful",
"text": "We use it at work, and it's fantastic. I can communicate with my colleagues all over the world and now everything is easier! Notifications are great, if you don't want to miss anything.",
"datetime": "2018-10-05T00:00:00",
"rating": "4.0",
"reviewer": "Mariasole P.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/542/thumbnail_small.1476463633.jpg",
"image_urls": [],
"likes": 1
},
{
"id": "13876879",
"url": "https://www.sitejabber.com/reviews/slack.com#36",
"title": "Slack stole our money and finds it amusing.",
"text": "We've had a very unfortunate experience with Slack, since they literally stole our money: back in March, our company's Slack account was inexplicably blocked, leaving us puzzled and frustrated. We attempted to seek clarification, but our inquiries were met with complete silence. Even worse, our request for a refund was blatantly ignored. It's truly mind-boggling how a company can disregard its customers in such a manner. Desperate for a resolution, I resorted to reaching out to them via email, providing detailed information about our predicament. Surprisingly, they responded promptly. However, as soon as I mentioned the account blockage and the outstanding refund, their replies abruptly ceased. It's almost comical how they conveniently sidestep the issue, leaving us in the dark. The whole thing has recently reached the peak point of its absurdity: they blocked my Twitter account after I commented on their post about the issues. The irony is that they privately messaged me, only to fall silent once again when I questioned the reasons behind the account blockage and the timeline for refunding our money. Take a look at the screenshot below for proof. I strongly advise against dealing with these thieves. Their customer support is terrible; they simply ignore emails and dismiss customer concerns. It's the worst support I have ever encountered, and I've dealt with many companies around the world, so I have something to compare it to. Avoid this company of liars and thieves! Service Value Shipping Returns Quality",
"datetime": "2023-05-29T00:00:00",
"rating": "1.0",
"reviewer": "Dmitrii L.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/9/thumbnail_small.1476463633.jpg",
"rating_service": "1.0",
"rating_value": "1.0",
"rating_shipping": "1.0",
"rating_returns": "1.0",
"rating_quality": "1.0",
"image_urls": [
"https://static.sitejabber.com/img/urls/1193115/picture_773762.1685375251.jpg"
],
"likes": 0
},
{
"id": "1129086",
"url": "https://www.sitejabber.com/reviews/slack.com#5",
"title": "Remote Team Must-Have!",
"text": "I use Slack for work and it makes working on a remote team incredibly more enjoyable. Not to mention, Slacking is so much easier than trying to keep track of a million different email threads. Can't imagine working without it!",
"datetime": "2018-02-24T00:00:00",
"rating": "5.0",
"reviewer": "Leigh H.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/leighh35/thumbnail_small.1629137471.jpg",
"image_urls": [],
"likes": 1
},
{
"id": "4192039",
"url": "https://www.sitejabber.com/reviews/slack.com#20",
"title": "Use Slack all the time!",
"text": "I recently started using the app on my phone and was shocked by how comfortable it is for messaging my colleagues. I admire the function that open access to Google doc or excel from inside the slack!",
"datetime": "2019-09-30T00:00:00",
"rating": "4.0",
"reviewer": "Derrick B.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/derrickb56/thumbnail_small.1569843607.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "15229557",
"url": "https://www.sitejabber.com/reviews/slack.com#42",
"title": "Best tool for messgaing in businesses",
"text": "Slack is mostly used for messaging in different businesses. My personal experience with slack was pretty good. You will not find any difficulties while using slack. Service Value Quality",
"datetime": "2023-11-21T00:00:00",
"rating": "4.0",
"reviewer": "Ramandeep S.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/ramandeeps31/thumbnail_small.1699614588.jpg",
"rating_service": "4.0",
"rating_value": "5.0",
"rating_quality": "5.0",
"image_urls": [],
"likes": 0
},
{
"id": "676171",
"url": "https://www.sitejabber.com/reviews/slack.com#1",
"title": "Slack is great for teams!",
"text": "I recently started to use slack and it is so much more than just a message board. The ability to search, upload documents and share real time is almost like having your co workers right next to you even though they are in other cities.",
"datetime": "2016-09-18T00:00:00",
"rating": "5.0",
"reviewer": "Rod G.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/rodg/thumbnail_small.1416337992.jpg",
"image_urls": [],
"likes": 3
},
{
"id": "766253",
"url": "https://www.sitejabber.com/reviews/slack.com#2",
"title": "Group chat",
"text": "A great thing to separate your work from your private. I mean it has every messenger function and even more, and you dont need to use your mail/phone/mailing apps to connect with your work environment. Thats cool!",
"datetime": "2017-01-24T00:00:00",
"rating": "5.0",
"reviewer": "Sean P.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/141/thumbnail_small.1476463632.jpg",
"image_urls": [],
"likes": 1
},
{
"id": "3807147",
"url": "https://www.sitejabber.com/reviews/slack.com#16",
"title": "Good Company",
"text": "Delivery is quick. I would highly recommend anyone to use stylewe! Good company! Daisyever great, their customer service is great, and the prices are... great!",
"datetime": "2019-02-21T00:00:00",
"rating": "5.0",
"reviewer": "Rafsan X.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/rafsanx/thumbnail_small.1550294371.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "5584501",
"url": "https://www.sitejabber.com/reviews/slack.com#27",
"title": "Easy to use and great way to communicate",
"text": "We use this at my work and it's a great way to communicate. Unfortunately, my company is prohibiting us from using it as it's not secure enough.",
"datetime": "2020-07-15T00:00:00",
"rating": "5.0",
"reviewer": "Stephanie L.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/stephanien3/thumbnail_small.1416337128.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "4082259",
"url": "https://www.sitejabber.com/reviews/slack.com#19",
"title": "Slack calls are super buggy",
"text": "Lately, Slack calls have been SUPER glitchy. It's like playing phone tag on Slack because it's not \"ringing\" when you are actually calling. We even have a new hashtag at work because of the DAILY issues we have with Slack lately it's #slackissues It's not just calls, it's the whole app it's been very buggy overall lately and outages too.",
"datetime": "2019-08-07T00:00:00",
"rating": "2.0",
"reviewer": "George W.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/284/thumbnail_small.1476463632.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "5593905",
"url": "https://www.sitejabber.com/reviews/slack.com#28",
"title": "Great for internal communication and team collaboration",
"text": "Reliable for internal communication and team collaboration. It's very easy to install and deploy. Effective with instant messaging for the teams.",
"datetime": "2020-07-17T00:00:00",
"rating": "5.0",
"reviewer": "Humprey W.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/587/thumbnail_small.1476463633.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "1144692",
"url": "https://www.sitejabber.com/reviews/slack.com#8",
"title": "Good for collaborating with teams.",
"text": "Has lots of useful features and is a fun way to collaborate with teams. You can share files and create groups with different co-workers to discuss separate aspects of a project. Tip for consumers: They have good Android and iOS apps also. Value Quality",
"datetime": "2018-03-13T00:00:00",
"rating": "4.0",
"reviewer": "Kevin V.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/cookiem2/thumbnail_small.1517331485.jpg",
"rating_value": "5.0",
"rating_quality": "4.0",
"image_urls": [],
"likes": 3
},
{
"id": "1129511",
"url": "https://www.sitejabber.com/reviews/slack.com#6",
"title": "Fun and practical way to stay In touch with your team.",
"text": "Slack is fun and easy to use. Used this app to stay in touch with clients on a website project. It's easy to attach files, and stay on top of the status.",
"datetime": "2018-02-24T00:00:00",
"rating": "5.0",
"reviewer": "Mateo G.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/mateog4/thumbnail_small.1519517000.jpg",
"image_urls": [],
"likes": 2
},
{
"id": "5377385",
"url": "https://www.sitejabber.com/reviews/slack.com#26",
"title": "Great app",
"text": "Love using slack, very easy, understandable and has just the right amount of extra features to make office life easier.",
"datetime": "2020-06-07T00:00:00",
"rating": "5.0",
"reviewer": "Terence P.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/119/thumbnail_small.1476463632.jpg",
"image_urls": [],
"likes": 0
},
{
"id": "3650314",
"url": "https://www.sitejabber.com/reviews/slack.com#14",
"title": "Great, convenient app",
"text": "Great, convenient, very useful app. Glad to use it for free. Could save chat history though... Overall satisfied.",
"datetime": "2018-11-14T00:00:00",
"rating": "5.0",
"reviewer": "Edward F.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/edwardf95/thumbnail_small.1542031609.jpg",
"image_urls": [],
"likes": 1
},
{
"id": "1135562",
"url": "https://www.sitejabber.com/reviews/slack.com#7",
"title": "Pretty good",
"text": "Pretty good platfrom to organize your work with your team, it's easy to use, now with the desktop and mobile app is even better to get the notifications and stay in touch on time",
"datetime": "2018-03-02T00:00:00",
"rating": "4.0",
"reviewer": "Alejandra S.",
"reviewer_avatar": "https://static.sitejabber.com/img/users/alejandras12/thumbnail_small.1519779153.jpg",
"image_urls": [],
"likes": 3
},
{
"id": "3612735",
"url": "https://www.sitejabber.com/reviews/slack.com#11",
"title": "Amazing",
"text": "This app is so amazing. From custom emojis to channels to communicate with your colleagues efficiently. Delighted an app like this exists.",
"datetime": "2018-10-20T00:00:00",
"rating": "5.0",
"reviewer": "Jamie O.",
"reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/193/thumbnail_small.1476463632.jpg",
"image_urls": [],
"likes": 3
}
]
}
Frequently asked questions:
- How do I get all the reviews for a single place?
- Does the API have rate limits?
You need to perform multiple requests incrementing the offset until you get a response without any reviews in it.
Yes, since Sitejabber is pretty strict at blocking requests you will be rate limited if you perform more than ten requests per second.