Sitejabber Reviews API

Overview

This API endpoint allows you to retrieve reviews from Sitejabber. Here are some important things to know:

  • The Sitejabber API returns 10 reviews per request.
  • The order in which reviews are returned is by descending date(from newest to oldest).
  • You can get all reviews from a single place by using the offset parameter.

Endpoint

GET https://wextractor.com/api/v1/reviews/sitejabber

Parameters

Parameter Required Description Example
auth_token Required Your API token for authentication. Once you register to Wextractor you can extract this key from your account's setting page. -
id Required The full url in Sitejabber https://www.sitejabber.com/reviews/slack.com
offset Optional This parameter defines the result offset. It skips the given number of reviews. It's used for pagination. (e.g., 0 (default) is the first page of results, 10 is the 2nd page of results, 20 is the 3rd page of results, etc.). 10

Example Request

https://wextractor.com/api/v1/reviews/sitejabber?id=https%3A%2F%2Fwww.sitejabber.com%2Freviews%2Fslack.com&auth_token=your_auth_token&offset=0

Example Response


{
  "totals": {
    "average_rating": "4.0",
    "review_count": 28
  },
  "reviews": [
    {
      "id": "16367735",
      "url": "https://www.sitejabber.com/reviews/slack.com#51",
      "title": "Enhancing Communication with Slack",
      "text": "Slack has become an indispensable tool for enhancing communication and collaboration within my team. The intuitive interface, organized channels, and powerful integrations allow us to stay connected and informed, whether in the office or working remotely. I appreciate real-time messaging in Slack, file sharing capabilities, and the ability to search for information, which ensures continuous and efficient work. Thanks to Slack, communication barriers become a thing of the past, and we can easily collaborate to achieve our goals.",
      "datetime": "2024-04-27T00:00:00",
      "rating": "4.0",
      "reviewer": "Brett H.",
      "reviewer_avatar": "https://static.sitejabber.com/img/users/bretthallettawtgb/thumbnail_small.1710979187.jpg",
      "image_urls": [],
      "likes": 0
    },
    {
      "id": "3963174",
      "url": "https://www.sitejabber.com/reviews/slack.com#18",
      "title": "I agree",
      "text": "I certified that this review is based on my own experience and I am no way affiliated with this business, and I have not been offered any incentive or payment from the business to write this review. I agree to sitejabber 's terms * conditions, including not to write false reviews, which is in many cases against the law.   Tip for consumers: Business owners",
      "datetime": "2019-06-09T00:00:00",
      "rating": "5.0",
      "reviewer": "Azeez S.",
      "reviewer_avatar": "https://static.sitejabber.com/img/users/azeezs1/thumbnail_small.1559925428.jpg",
      "image_urls": [
        "https://static.sitejabber.com/img/urls/1193115/picture_113922.1559927277.jpg"
      ],
      "likes": 0
    },
    {
      "id": "16338109",
      "url": "https://www.sitejabber.com/reviews/slack.com#48",
      "title": "Streamlining Communication with Slack",
      "text": "Slack has transformed the way my team communicates and collaborates, streamlining our workflows and increasing productivity. The platform's intuitive interface, organized channels, and powerful integrations make it easy to stay connected and informed, whether we're in the office or working remotely. I appreciate Slack's real-time messaging, file sharing, and search functionality, which ensure that important information is always accessible and easily retrievable. Moreover, the platform's customizable notifications and workflow automation features help us stay focused and efficient throughout the day. With Slack, communication barriers are a thing of the past, and my team can collaborate seamlessly to achieve our goals.",
      "datetime": "2024-04-23T00:00:00",
      "rating": "5.0",
      "reviewer": "SOUMYA RANJAN B.",
      "reviewer_avatar": "https://static.sitejabber.com/img/users/soumyaranjanbehera100x/thumbnail_small.1710383353.jpg",
      "image_urls": [],
      "likes": 0
    },
    {
      "id": "3917067",
      "url": "https://www.sitejabber.com/reviews/slack.com#15",
      "title": "Very useful messenger",
      "text": "I use Slack for chatting with colleagues. We have different threads for discussing our projects. Free version is good only for small companies. On the Free plan you can only see and search the most recent 10,000 messages. Voice and video calls are one-on-one only. File storage is 5GB. If you need more options it is better to buy upgrades.",
      "datetime": "2019-05-07T00:00:00",
      "rating": "4.0",
      "reviewer": "Anna L.",
      "reviewer_avatar": "https://static.sitejabber.com/img/users/annal268/thumbnail_small.1553683524.jpg",
      "image_urls": [],
      "likes": 1
    },
    {
      "id": "3650149",
      "url": "https://www.sitejabber.com/reviews/slack.com#12",
      "title": "Very convenient!",
      "text": "Super! Great app! We are using it at my workplace and it is very convenient! Easy to use and communicate with co workers and friends, it is great that you can create goups and chats with whatever you want. For me it is much more convenient than skype or other programs. Well done!",
      "datetime": "2018-11-14T00:00:00",
      "rating": "5.0",
      "reviewer": "Dan B.",
      "reviewer_avatar": "https://static.sitejabber.com/img/users/danb473/thumbnail_small.1540277718.jpg",
      "image_urls": [],
      "likes": 2
    },
    {
      "id": "4301022",
      "url": "https://www.sitejabber.com/reviews/slack.com#21",
      "title": "Best messaging app for work",
      "text": "I used to use the IM feature in google but since I started using slack I have not gone back to google. I like the fact that there are so easy to create groups and things of that nature. I have even used Discord for personal use and I much prefer Slack over that too.",
      "datetime": "2019-10-23T00:00:00",
      "rating": "5.0",
      "reviewer": "Manny P.",
      "reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/39/thumbnail_small.1476463633.jpg",
      "image_urls": [],
      "likes": 0
    },
    {
      "id": "4663449",
      "url": "https://www.sitejabber.com/reviews/slack.com#23",
      "title": "Absolutely the best!",
      "text": "I create a small business and we use to use skype as a way for conference rooms until I hear about slack, is very easy to customize and create independently chat rooms for your employee and co-workers, the price is accessible and the option to create treat within a chatroom is amazing and fast",
      "datetime": "2020-01-11T00:00:00",
      "rating": "5.0",
      "reviewer": "Britanna S.",
      "reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/555/thumbnail_small.1476463633.jpg",
      "image_urls": [],
      "likes": 0
    },
    {
      "id": "4646869",
      "url": "https://www.sitejabber.com/reviews/slack.com#22",
      "title": "Good thing",
      "text": "We use Slack in the office and it is a good corporate messanger. There you can chat, create threads and groups and even call. Really helpful thing. And as for me it is great that they have a mobile app so even if I am not in front the computor I have an acsess to the work chat.",
      "datetime": "2020-01-06T00:00:00",
      "rating": "5.0",
      "reviewer": "Alex B.",
      "reviewer_avatar": "https://static.sitejabber.com/img/users/alexb588/thumbnail_small.1578304175.jpg",
      "image_urls": [],
      "likes": 0
    },
    {
      "id": "3593549",
      "url": "https://www.sitejabber.com/reviews/slack.com#10",
      "title": "It's very useful",
      "text": "We use it at work, and it's fantastic. I can communicate with my colleagues all over the world and now everything is easier! Notifications are great, if you don't want to miss anything.",
      "datetime": "2018-10-05T00:00:00",
      "rating": "4.0",
      "reviewer": "Mariasole P.",
      "reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/542/thumbnail_small.1476463633.jpg",
      "image_urls": [],
      "likes": 1
    },
    {
      "id": "13876879",
      "url": "https://www.sitejabber.com/reviews/slack.com#36",
      "title": "Slack stole our money and finds it amusing.",
      "text": "We've had a very unfortunate experience with Slack, since they literally stole our money: back in March, our company's Slack account was inexplicably blocked, leaving us puzzled and frustrated. We attempted to seek clarification, but our inquiries were met with complete silence. Even worse, our request for a refund was blatantly ignored. It's truly mind-boggling how a company can disregard its customers in such a manner.  Desperate for a resolution, I resorted to reaching out to them via email, providing detailed information about our predicament. Surprisingly, they responded promptly. However, as soon as I mentioned the account blockage and the outstanding refund, their replies abruptly ceased. It's almost comical how they conveniently sidestep the issue, leaving us in the dark.  The whole thing has recently reached the peak point of its absurdity: they blocked my Twitter account after I commented on their post about the issues. The irony is that they privately messaged me, only to fall silent once again when I questioned the reasons behind the account blockage and the timeline for refunding our money. Take a look at the screenshot below for proof.  I strongly advise against dealing with these thieves. Their customer support is terrible; they simply ignore emails and dismiss customer concerns. It's the worst support I have ever encountered, and I've dealt with many companies around the world, so I have something to compare it to. Avoid this company of liars and thieves!                 Service               Value               Shipping                 Returns               Quality",
      "datetime": "2023-05-29T00:00:00",
      "rating": "1.0",
      "reviewer": "Dmitrii L.",
      "reviewer_avatar": "https://static.sitejabber.com/img/stock_photos/9/thumbnail_small.1476463633.jpg",
      "rating_service": "1.0",
      "rating_value": "1.0",
      "rating_shipping": "1.0",
      "rating_returns": "1.0",
      "rating_quality": "1.0",
      "image_urls": [
        "https://static.sitejabber.com/img/urls/1193115/picture_773762.1685375251.jpg"
      ],
      "likes": 0
    }
  ]
}

Error Codes

Status Code Error Type Description
400 InvalidRequest The request parameters are invalid or missing
401 Unauthorized Invalid or missing API key
403 Forbidden Your account is out of credits
429 RateLimitExceeded You've exceeded the API rate limit(10 requests per second)
500 ServerError An unexpected error occurred on our servers. In these cases we recommend to retry the request for a couple of times. If the error subsists you can reach us to open a ticket.