cars.com Reviews API

Overview

This API endpoint allows you to retrieve reviews from cars.com. Here are some important things to know:

  • The cars.com API returns 10 reviews per request.
  • The order in which reviews are returned is by descending date(from newest to oldest).
  • You can get all reviews from a single car by using the offset parameter.

Endpoint

GET https://wextractor.com/api/v1/reviews/cars

Parameters

Parameter Required Description Example
auth_token Required Your API token for authentication. Once you register to Wextractor you can extract this key from your account's setting page. -
id Required The full url of the car reviews page. https://www.cars.com/research/ford-f_150-2015/consumer-reviews/
offset Optional This parameter defines the result offset. It skips the given number of reviews. It's used for pagination. (e.g., 0 (default) is the first page of results, 10 is the 2nd page of results, 20 is the 3rd page of results, etc.). 10

Example Request

https://wextractor.com/api/v1/reviews/cars?id=https%3A%2F%2Fwww.cars.com%2Fresearch%2Fford-f_150-2015%2Fconsumer-reviews%2F&auth_token=your_auth_token&offset=0

Example Response


{
    "totals": {
        "review_count": 363,
        "average_rating": "4.7"
    },
    "reviews": [
        {
            "id": "4d154cdba52bf3df",
            "datetime": "2024-05-06T00:00:00",
            "title": "Had manifold replaced just over 21/2 yrs ago less then",
            "text": "Had manifold replaced just over 21/2 yrs ago less then 30,000 mileage , by dealer and now again broke bolts an twisted manifold cover \nVery unhappy with eco boost engine!! Seems no recourse! less then 30,000 miles. ",
            "rating": "3.0",
            "reviewer": "Bruce Campbell",
            "likes": 12,
            "comfort_rating": "4.0",
            "interior_rating": "4.0",
            "performance_rating": "3.0",
            "value_rating": "4.0",
            "exterior_rating": "4.0",
            "reliability_rating": "3.0",
            "recommends": false
        },
        {
            "id": "e8c570b16fff37b0",
            "datetime": "2024-01-26T00:00:00",
            "title": "Great Truck!",
            "text": "One of the best vehicles I've ever owned. The only thing I ever had to do with it is replace a water pump after 151,000 mi well built and great value for the money.",
            "rating": "5.0",
            "reviewer": "Dr. Cy F Boyer",
            "likes": 9,
            "comfort_rating": "5.0",
            "interior_rating": "4.0",
            "performance_rating": "5.0",
            "value_rating": "5.0",
            "exterior_rating": "5.0",
            "reliability_rating": "5.0",
            "condition": "new",
            "used_for": "Transporting family",
            "recommends": true
        },
        {
            "id": "0f2b667ecb0e7d82",
            "datetime": "2023-11-26T00:00:00",
            "title": "Good and Bad",
            "text": "Have had to have both turbochargers replaced, front differential, both front hub assemblies, both front brake calipers and all for tpms sensors multiple times. Love the looks the ride the comfort but the engine and drive system sucks. Also have never gotten better than 13 mpg ",
            "rating": "4.0",
            "reviewer": "M. Smith",
            "likes": 18,
            "comfort_rating": "5.0",
            "interior_rating": "5.0",
            "performance_rating": "5.0",
            "value_rating": "4.0",
            "exterior_rating": "5.0",
            "reliability_rating": "3.0",
            "condition": "used",
            "used_for": "Commuting",
            "recommends": false
        },
        {
            "id": "f3d7a8dd633fb835",
            "datetime": "2023-10-07T00:00:00",
            "title": "FORD ROCKS",
            "text": "I own a 2015 F150 Lariat with the 5.0. Love every aspect of this truck. That 302 with 3.73 gears is a beast!! Excellent accelelation, towing, and overall comfort. Not having to worry about rusted body panels is another big plus. ",
            "rating": "5.0",
            "reviewer": "Janthony5.0",
            "likes": 11,
            "comfort_rating": "5.0",
            "interior_rating": "4.0",
            "performance_rating": "5.0",
            "value_rating": "4.0",
            "exterior_rating": "5.0",
            "reliability_rating": "5.0",
            "condition": "used",
            "used_for": "Commuting",
            "recommends": true
        },
        {
            "id": "ae9d2bfa4c4dafb5",
            "datetime": "2022-12-29T00:00:00",
            "title": "Spacious/nice truck...ENGINE FAILURE ",
            "text": "I love the style and the room in this truck. Very spacious. Adults fit comfortably in the backseat. However, only opened the truck 2 months (we did buy preowned) but complete engine failure. Now I am stuck paying a truck payment w/ no truck to drive. Hopefully, the extended warranty will cover it but I don't know. I am so heartbroken because I really loved this truck",
            "rating": "3.0",
            "reviewer": "heather",
            "likes": 39,
            "comfort_rating": "5.0",
            "interior_rating": "5.0",
            "performance_rating": "1.0",
            "value_rating": "1.0",
            "exterior_rating": "5.0",
            "reliability_rating": "1.0",
            "condition": "used",
            "used_for": "Transporting family",
            "recommends": false
        },
        {
            "id": "1a1e79a40faf79dc",
            "datetime": "2022-11-17T00:00:00",
            "title": "Best truck I’ve owned ",
            "text": "Specifically ordered the truck new and have been extremely pleased with every aspect of the vehicle. Reliable, comfortable and great fuel economy for the 3.5 Ecoboost motor. Towing a large bbq smoker is a breeze. All the electronics and remote features are extremely reliable. I upgraded the lighting to LED last year making night driving much easier. Love this truck for long trips as the comfort level is amazing! Styling is the first year of the newer design which has carried through to subsequent years. It survived a Cat 5 hurricane with minor damage. Paint has held up incredibly well in the Florida sun. \nIt still gets compliments to this day. ",
            "rating": "5.0",
            "reviewer": "Carl S",
            "likes": 16,
            "comfort_rating": "5.0",
            "interior_rating": "5.0",
            "performance_rating": "5.0",
            "value_rating": "5.0",
            "exterior_rating": "5.0",
            "reliability_rating": "5.0",
            "condition": "new",
            "used_for": "Having fun",
            "recommends": true
        },
        {
            "id": "dc35ffbbaef90d82",
            "datetime": "2022-05-18T00:00:00",
            "title": "Like to get fixed",
            "text": "The clock spring is broken and switches dont work they have lots of tk with this problem, think they should be fixed on a recall.",
            "rating": "5.0",
            "reviewer": "Kenny Joe",
            "likes": 12,
            "comfort_rating": "5.0",
            "interior_rating": "5.0",
            "performance_rating": "5.0",
            "value_rating": "5.0",
            "exterior_rating": "5.0",
            "reliability_rating": "5.0",
            "condition": "new",
            "used_for": "Transporting family",
            "recommends": true
        },
        {
            "id": "a690130d2351af85",
            "datetime": "2022-04-21T00:00:00",
            "title": "Very unreliable",
            "text": "I’ve never bothered to write a review on any of the trucks I’ve owned, but I definitely had to write one on this truck. I dismissed the reliability concerns on Ford but wish I didn’t. Only owning this truck a short 3 months, I’ve had constant cyclinder misfires that’d cause the 3.5 engine to stall horribly trying to get up to highway speed. With my wife and child in the truck it was the most frightening moment I’ve ever had driving a truck. As well, the panoramic sunroof cracked and crumbled and was quoted 2.5k for repairing it by the dealership. The back window came down somehow during a storm, when I obviously needed it sealed the most, and caused rain to get into the back seat of the cab. The fuel pump had to be replaced, and last but not least the transmission started shuddering on higher gears. What the xxxx was this hot garbage? Never buying Ford again and INSANELY happy with my Ram limited truck. ",
            "rating": "1.0",
            "reviewer": "Alex R",
            "likes": 19,
            "comfort_rating": "3.0",
            "interior_rating": "2.0",
            "performance_rating": "1.0",
            "value_rating": "1.0",
            "exterior_rating": "3.0",
            "reliability_rating": "1.0",
            "condition": "new",
            "used_for": "Commuting",
            "recommends": false
        },
        {
            "id": "93bbfbf687f4d449",
            "datetime": "2021-05-30T00:00:00",
            "title": "Very happy",
            "text": "Excellent vehicle for the price. Tons of features. Very happy with it. Rides very smooth on highway and city traffic. I've had multiple F 150 over the years amd this is most impressive I've had.",
            "rating": "5.0",
            "reviewer": "Ronald",
            "likes": 27,
            "comfort_rating": "5.0",
            "interior_rating": "5.0",
            "performance_rating": "5.0",
            "value_rating": "5.0",
            "exterior_rating": "5.0",
            "reliability_rating": "5.0",
            "condition": "new",
            "used_for": "Commuting",
            "recommends": true
        },
        {
            "id": "f37d5059cd92e681",
            "datetime": "2021-05-12T00:00:00",
            "title": "Best truck around for towing!",
            "text": "This car has met our needs. We love it for towing our boat. The stereo sounds nice too and it's easy to drive. Overall this truck met our needs.",
            "rating": "5.0",
            "reviewer": "Cubbies 4 Life",
            "likes": 6,
            "comfort_rating": "4.0",
            "interior_rating": "5.0",
            "performance_rating": "5.0",
            "value_rating": "5.0",
            "exterior_rating": "4.0",
            "reliability_rating": "5.0",
            "condition": "new",
            "used_for": "Towing",
            "recommends": true
        }
    ]
}

Error Codes

Status Code Error Type Description
400 InvalidRequest The request parameters are invalid or missing
401 Unauthorized Invalid or missing API key
403 Forbidden Your account is out of credits
429 RateLimitExceeded You've exceeded the API rate limit(10 requests per second)
500 ServerError An unexpected error occurred on our servers. In these cases we recommend to retry the request for a couple of times. If the error subsists you can reach us to open a ticket.