CarGurus reviews API documentation

We provide a simple to setup REST API that returns reviews in JSON format. Before integrating the API you should be aware of the following:

  • The CarGurus API returns ALL the reviews in a single request.
  • The order in which reviews are returned is by descending date(from newest to oldest).

To get reviews from Wextractor you will need to perform GET requests against the https://wextractor.com/api/v1/reviews/cargurus endpoint.

Reviews endpoint parameters:

Parameter Required Description Example
auth_token Required Your API token for authentication. Once you register to Wextractor you can extract this key from your account's setting page. -
id Required The full url. https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653

Example usage:

https://wextractor.com/api/v1/reviews/cargurus?id=https%3A%2F%2Fwww.cargurus.com%2FCars%2Fm-Nissan-of-Queens-sp281653&auth_token=XXXXX&offset=0

Example response:

        {
            "totals": {
                "review_count": 44,
                "average_rating": "4.50"
            },
            "reviews": [
                {
                    "id": "6037051",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=6037051",
                    "text": "Reached out multiple times to assist me. Sergio was great to work with.",
                    "datetime": "2024-06-26T23:56:15",
                    "reviewer": "Guru9YSGF5",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5719839",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5719839",
                    "text": "i did talk to Sargio and he gave clear response to my questions ",
                    "datetime": "2023-05-03T15:52:46",
                    "reviewer": "Guru9BC8SC",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5698895",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5698895",
                    "text": "I want to thank Francesca for dealing with me on getting a new car. Francesca listen to what I needed and tried to get me what I needed. Francesca is a valuable employee to your company. ",
                    "datetime": "2023-03-21T13:47:16",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5694919",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5694919",
                    "text": "Very helpful and professional.",
                    "datetime": "2023-03-11T17:59:14",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5685505",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5685505",
                    "text": "The initial contact was quick.  I live 6 plus hrs away so I worked with them on financing first.  But, after talking with someone on the phone about financing and providing the neccessary info I have since been ghosted.  If they are not willing to put in the effort and let me know where I stand in enough time to get to look at the car they can keep it!",
                    "datetime": "2023-02-25T15:01:00",
                    "reviewer": null,
                    "rating": "2",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5663105",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5663105",
                    "text": "They are so Professional and helpful.\r\nIt was amazing experience thank you so much guys.",
                    "datetime": "2023-02-07T13:16:26",
                    "reviewer": "Guru1ZCGM",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5580047",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5580047",
                    "text": "Excellent ",
                    "datetime": "2022-11-25T20:30:36",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5552228",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5552228",
                    "text": "I’ve gotten several emails wanting to set up a time to test drive. ",
                    "datetime": "2022-10-26T02:53:15",
                    "reviewer": "GuruT6Q3F",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 1
                },
                {
                    "id": "5532195",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5532195",
                    "text": "Horrible phone contact basically tried to force me to come in   I had tolls to pay to get there and they would not help me over the phone unless I came in so I did not go there and they were over list price which was one of the more expensive Nissan dealerships in the area\r\nAlso the documentation fees were very expensive more than anywhere else I shopped by several hundred dollars I bought a new jeep in New Jersey did not even go there",
                    "datetime": "2022-09-30T14:50:39",
                    "reviewer": null,
                    "rating": "1",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 4
                },
                {
                    "id": "5432954",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5432954",
                    "text": "I found 2019 Pathfinder on CarGurus and reached out to the dealer. The dealer quickly responied and was able to schedule the test drive for the next day. I did the test drive with the salesperson and decide I wanted to move forward and purchase the car. The salesperson I agreed purchase price would be the online listed price plus $995 deal fee, DMV, and sales tax. At which point she went to speak with her manager. When she returned we discussed finance options and I told her I already have prequal but I would allow them to see if they could offer me better terms. She once again goes to the manager and returned and tells me to go finance office. As I leave the trailer she goes to the manager's office again. As I waiting for her outside the manager stated very rudely \"If you want the pathfinder you will need to buy a warranty or no deal.\" I told him a warranty is optional and I don't want or need one. So I left. It was unprofessional and they wasted my time",
                    "datetime": "2022-06-28T19:33:41",
                    "reviewer": "rfletcher89",
                    "rating": "1",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 6
                },
                {
                    "id": "5376251",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5376251",
                    "text": "Had appointment for car and if I didn’t look at the website the night before I would’ve never known it was sold. Poor communication for prospective buyers. Shows that they do not care about customers. ",
                    "datetime": "2022-05-13T02:17:19",
                    "reviewer": "Guru9YLV8D",
                    "rating": "1",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 6
                },
                {
                    "id": "5366364",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5366364",
                    "text": "good - dealer was helpful.",
                    "datetime": "2022-05-05T12:08:08",
                    "reviewer": "Guru9KFL1K",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5325800",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5325800",
                    "text": "Great dealership ",
                    "datetime": "2022-04-04T15:47:13",
                    "reviewer": "terimims",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5305725",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5305725",
                    "text": "Venni was great ",
                    "datetime": "2022-03-21T16:20:46",
                    "reviewer": "hollis195",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "5209137",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=5209137",
                    "text": "Several dealers did respond to my inquiry and I found it to be highly appreciated.",
                    "datetime": "2022-01-11T21:40:02",
                    "reviewer": "Spencer3250",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "4812734",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=4812734",
                    "text": "Very patient, helpful",
                    "datetime": "2021-04-01T03:31:25",
                    "reviewer": "GuruSGNM4",
                    "rating": "4",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "4620038",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=4620038",
                    "text": "Our first visit was very pleasant. Our contact showed us the cars we wanted and wrote down for us our total cost. On the following day however, the Finance Manager tried to play his games, claiming the Pre Certified was not free but an additional few hundred dollars. Twice , I was ready to walk out an asked for my deposit. He even tried to make extra money by “waiving “ me extensors warranty for 2.500. Very smartly, he slipped in the pre certified warranty without signing it. On calling him up the following morning, his response was “we don’t sign”, even though it clearly states not Ellis if not signed by dealer. I went back to my original contact and his manager signed it, playing good cop, bad cop.",
                    "datetime": "2020-12-11T13:07:57",
                    "reviewer": "Guru9ZC5JY",
                    "rating": "3",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 10
                },
                {
                    "id": "4029079",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=4029079",
                    "text": "Good info",
                    "datetime": "2020-03-15T12:09:43",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 1
                },
                {
                    "id": "4022290",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=4022290",
                    "text": "Appreciate compliance ",
                    "datetime": "2020-03-12T14:55:01",
                    "reviewer": "Uniicooo",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "3947039",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=3947039",
                    "text": "they helped me get the car I always wanted I finally traded out of my 2003 Sentra for this vehicle ",
                    "datetime": "2020-02-12T13:24:50",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "3336804",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=3336804",
                    "text": "sergio was great and very helpful through the transaction",
                    "datetime": "2019-05-23T11:23:06",
                    "reviewer": "GuruS9KDX",
                    "rating": "5",
                    "reply": {
                        "text": "Hello Gurus9kdx, \r\nThank you so much for your high rating!  Reviews like this give us motivation and help us ensure we provide high-quality care. We are glad that Sergio was able to address your purchasing needs.  Please let us know if there is anything else we can do for you; we are more than happy to help!\r\nRespectfully,\r\nEstaline Hall - Customer Care Representative\r\nNissan of Queens",
                        "datetime": "2019-05-24T15:30:08"
                    },
                    "likes": 0
                },
                {
                    "id": "3258503",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=3258503",
                    "text": "This dealership really worked with me. I told them I wanted to buy my first car & they never once pressure me into buying it.. My salesman was Edwin & he made sure I was taken care of. ",
                    "datetime": "2019-04-22T20:12:48",
                    "reviewer": "Supreme123",
                    "rating": "5",
                    "reply": {
                        "text": "Hello Dameek, Thank you for taking the time to share your comments and feelings about Edwin.  He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience.  It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive.  Thank you very much for your feedback!  Respectfully, Estaline Hall - Customer Care Representative - Nissan of Queens.",
                        "datetime": "2019-05-24T15:30:29"
                    },
                    "likes": 0
                },
                {
                    "id": "3115827",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=3115827",
                    "text": "Yes I received an email about the car from Ms.Carlos and she was very helpful with information about the car,it was unfortunately that I did not move quick enough to get to the dealership before the car was sold,but I would recommend anyone to go there to deal with Ms.Carlos because she is professional and on time with her responsibilities.",
                    "datetime": "2019-03-01T15:03:42",
                    "reviewer": "GuruYCHH8",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 1
                },
                {
                    "id": "2885510",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=2885510",
                    "text": "Online it says no accidents but when i go there in person i see serious frontal damage from an accident and request a report to then find out there was indeed an accident!!!! ",
                    "datetime": "2018-11-14T01:07:55",
                    "reviewer": "Waisjan",
                    "rating": "1",
                    "reply": {
                        "text": "Would you please contact me as to what vehicle showed no accidents on CarGurus but had an accident on carfax, I just went through all 71 pre-owned vehicles and ran a separate car fax then CarGurus pulled and I cant duplicate the issue you had. My Email is [email protected].",
                        "datetime": "2018-11-14T02:12:37"
                    },
                    "likes": 6
                },
                {
                    "id": "2667563",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=2667563",
                    "text": "Thanks for the smooth deal",
                    "datetime": "2018-08-14T00:00:41",
                    "reviewer": "GuruZ38XT",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 0
                },
                {
                    "id": "2667467",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=2667467",
                    "text": "I received a  in mail  that the price drop to 18000 thousand  and when back up to 19500  not good I was  going to the dealership but changed my mind\r\n",
                    "datetime": "2018-08-13T22:15:32",
                    "reviewer": "GuruYGS8C",
                    "rating": "3",
                    "reply": {
                        "text": "I am sorry you missed the sale, however did you call the dealership and see If they might Honor the price that you missed and if the vehicle was still available?",
                        "datetime": "2018-08-27T23:57:13"
                    },
                    "likes": 0
                },
                {
                    "id": "2339421",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=2339421",
                    "text": "Answered all my questions quickly",
                    "datetime": "2018-04-10T13:38:06",
                    "reviewer": null,
                    "rating": "4",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 1
                },
                {
                    "id": "2200173",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=2200173",
                    "text": "I called them about a 2015 Toyota rav4 and offered $13500 for and they accepted it and was supposed to fly to to NY to pick up the car and when i called 2 days later to tell them what i was going to be there on Monday they the price they accepted was for financing only and if i wanted to pay cash for it , it would cost me  $15500 and they went online and raised the ask price to $16000. Dishonest dealership, they advertise certain price to people in and they have no intention to sell them at that price. Would never recommend them to anyone. Stay away from them. ",
                    "datetime": "2018-02-21T20:33:16",
                    "reviewer": null,
                    "rating": "1",
                    "reply": {
                        "text": "I am sorry you felt like you had a Bad experience. I personally gave William the price since you were getting a loan from your credit union. On the loan it said we would have to lien the vehicle so you would have had to pay tax and fees plus the plate service was an additional $450 to register the vehicle. The sale was over on the vehicle that's why the price went back up, however we were still going to honor that for you. ",
                        "datetime": "2018-02-23T15:50:16"
                    },
                    "likes": 16
                },
                {
                    "id": "2158540",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=2158540",
                    "text": "Great",
                    "datetime": "2018-02-06T00:54:50",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 1
                },
                {
                    "id": "1428127",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=1428127",
                    "text": "Great dealer. I was contacted within \r\nminutes of my online inquiry. Scheduled \r\na test drive & went down to see the car. \r\nThey had a lot more cars to look at that \r\nweren't on their website. I didn't buy the \r\nAudi I went in for but did get a BMW 5 \r\nseries they had there. Very polite & no \r\npressure sales people. Dom & Mike were \r\ngreat to deal with. I recommend anyone \r\nlooking for a used car to go to Nissan of \r\nQueens!!!!!!",
                    "datetime": "2017-03-17T17:06:33",
                    "reviewer": "Tamora_103268",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 7
                },
                {
                    "id": "1427070",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=1427070",
                    "text": "Awesome experience Dominick and \r\nSergio helped me to get into the car I \r\nalways wanted to have and jack did an \r\namazing job getting my self approved \r\nwith a credit score in the 500s. I am very \r\nhappy and love my new Altima ",
                    "datetime": "2017-03-17T09:22:41",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 5
                },
                {
                    "id": "1258762",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=1258762",
                    "text": "The vehicle was sold before I had the chance to see the car in \r\nperson. Thanks.   Kit",
                    "datetime": "2016-11-27T17:16:19",
                    "reviewer": null,
                    "rating": "4",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 6
                },
                {
                    "id": "1150895",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=1150895",
                    "text": "Courteous and friendly",
                    "datetime": "2016-09-22T11:26:16",
                    "reviewer": "Jgiulia",
                    "rating": "5",
                    "reply": {
                        "text": null,
                        "datetime": null
                    },
                    "likes": 2
                },
                {
                    "id": "1108374",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=1108374",
                    "text": "When I indicated I would be paying cash for the car I was told that it might cost me more money - that the car was intended to be sold to someone who would be taking out a loan with them. Employee said he'd get back to me but never did. I wouldn't tecommend dealing with this dealership.",
                    "datetime": "2016-08-31T12:02:14",
                    "reviewer": null,
                    "rating": "1",
                    "reply": {
                        "text": "Hello I am sorry about your experience however we do not charge a premium if you are paying cash ... It is the same price  cash  or finance",
                        "datetime": "2016-09-03T16:37:43"
                    },
                    "likes": 25
                },
                {
                    "id": "1092636",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=1092636",
                    "text": "My email was answered immediately.  The salesman went to check on the car and he called me back within 20 minutes to tell me car was being sold as we spoke.  Impressed with their response timing!",
                    "datetime": "2016-08-22T16:42:14",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": "Thank you for your great review, We are sorry we were not able to make you a part of our  Nissan of Queens Family..  However we would never let a customer waste time coming to see a car that has been sold...",
                        "datetime": "2016-09-03T21:38:52"
                    },
                    "likes": 4
                },
                {
                    "id": "998739",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=998739",
                    "text": "The experience was good except that the car has been sold.",
                    "datetime": "2016-06-29T19:13:01",
                    "reviewer": null,
                    "rating": "4",
                    "reply": {
                        "text": "Thank you for your great review, We are sorry we were not able to make you a part of our  Nissan of Queens Family..  However we would never let a customer waste time coming to see a car that has been sold...",
                        "datetime": "2016-09-03T21:39:07"
                    },
                    "likes": 2
                },
                {
                    "id": "953070",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=953070",
                    "text": "Dealer contacted me promptly.",
                    "datetime": "2016-06-03T13:42:27",
                    "reviewer": null,
                    "rating": "4",
                    "reply": {
                        "text": "Thanks for the great review! At Nissan of Queens, we look forward to providing each customer with a unique and personalized touch that puts us among the top Nissan Dealers in the area  ",
                        "datetime": "2016-09-03T21:40:09"
                    },
                    "likes": 4
                },
                {
                    "id": "685372",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=685372",
                    "text": "Good",
                    "datetime": "2016-01-20T16:59:36",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": "Thanks for the great review! At Nissan of Queens, we look forward to providing each customer with a unique and personalized touch that puts us among the top Nissan Dealers in the area  ",
                        "datetime": "2016-09-03T21:40:00"
                    },
                    "likes": 2
                },
                {
                    "id": "547135",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=547135",
                    "text": "I had a great experience in Nissa of Queens. They know how to treat their customer right, I was having trouble with the approval from the bank but they made it happen and they worked with  me so I was able to  leave Nissan with my car which i love a bunch. Thank you Nissan Of Queens I will so recommend this to my friends and family",
                    "datetime": "2015-10-06T12:59:03",
                    "reviewer": null,
                    "rating": "5",
                    "reply": {
                        "text": "Thanks for the great review! At Nissan of Queens, we look forward to providing each customer with a unique and personalized touch that puts us among the top Nissan Dealers in the area and we are happy to hear that we did just that! If you have any questions or concerns, please do not hesitate to contact our dealership directly. We are always ready and happy to help! We look forward to seeing you again soon and hope you are enjoying your new Nissan!",
                        "datetime": "2015-10-07T20:32:18"
                    },
                    "likes": 3
                },
                {
                    "id": "515936",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=515936",
                    "text": "Car was sold before I went to dealer. But salesman did call me \nto save me the trip. He didn't have ..me come in and try to sell \nme something else",
                    "datetime": "2015-08-26T09:53:51",
                    "reviewer": null,
                    "rating": "4",
                    "reply": {
                        "text": "Mike, thank you for bringing your experience to our attention, as it helps us in our goal to continuously improve. If you are still in the market for a vehicle, we'd love a chance to earn your business and would like to speak to you regarding your interests. Please call us at (718) 835-8300. We look forward to hearing from you soon!",
                        "datetime": "2015-08-31T14:11:19"
                    },
                    "likes": 5
                },
                {
                    "id": "407930",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=407930",
                    "text": "Integrity and deceptive practices \r\nare questionable in my opinion.  Dealership representative \r\npromised a specific deal for a specific car when the entire  \r\ntransaction was decsptive.",
                    "datetime": "2015-03-17T09:33:31",
                    "reviewer": "vjeromewalker",
                    "rating": "1",
                    "reply": {
                        "text": "We are very sorry that your visit to Nissan of Queens was not satisfactory.  At Nissan of Queens, we strive for the best customer service. We always try our best to make sure our employees provide clear explanations of all pricing and paperwork. Please contact me and we will do our best to resolve any outstanding issues. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can mend and build a future relationship, as we are currently under new management. My email is [email protected] or you can respond directly to this message. I look forward to hearing from you soon.",
                        "datetime": "2015-03-18T19:50:52"
                    },
                    "likes": 2
                },
                {
                    "id": "142747",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=142747",
                    "text": "After the deal was done they came up with a document fee of $500 \r\nand if I wanted to pay cash that was an additional $500 I never \r\nheard of about Paying extra for cash I guess cash is no good \r\nanymore anymore",
                    "datetime": "2013-10-11T16:21:59",
                    "reviewer": null,
                    "rating": "4",
                    "reply": {
                        "text": "Our document fee is on our buyers order and it is only $75. Please contact me if your showing something different or you might have missed something and I can help clarify it ... [email protected]",
                        "datetime": "2015-01-23T15:45:59"
                    },
                    "likes": 0
                },
                {
                    "id": "82493",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=82493",
                    "text": "Misleading price and must be financed thru the dealer.",
                    "datetime": "2013-02-14T22:00:06",
                    "reviewer": null,
                    "rating": "2",
                    "reply": {
                        "text": "Sorry about your experience on that car it did say that the vehicle must be finance for that price.",
                        "datetime": "2015-01-23T15:44:16"
                    },
                    "likes": 2
                },
                {
                    "id": "49798",
                    "url": "https://www.cargurus.com/Cars/m-Nissan-of-Queens-sp281653#?review=49798",
                    "text": "Everything went very smoothly.  Larry was excellent and really took great care of us.  Only negative was they tried to add $1000 in dealer prep/conv fees",
                    "datetime": "2012-08-23T11:12:17",
                    "reviewer": "cmineo35",
                    "rating": "4",
                    "reply": {
                        "text": "Are you sure you went to the correct dealership we didn't have a Larry working for us in August 2012. and no where on our buyers orders is a prep fee of 1000 dollars..",
                        "datetime": "2015-01-23T15:47:38"
                    },
                    "likes": 1
                }
            ]
        }