Capterra reviews API documentation

We provide a simple to setup REST API that returns reviews in JSON format. Before integrating the API you should be aware of the following:

  • The Capterra API returns 50 reviews per request.
  • The order in which reviews are returned is by descending date(from newest to oldest).
  • You can get all reviews from a single place by using the offset parameter.

To get reviews from Wextractor you will need to perform GET requests against the https://wextractor.com/api/v1/reviews/capterra endpoint.

Reviews endpoint parameters:

Parameter Required Description Example
auth_token Required Your API token for authentication. Once you register to Wextractor you can extract this key from your account's setting page. -
id Required A textual identifier that uniquely identifies a place in Capterra. This identifier can be taken from the url of the software in Capterra. For example, if the url for the software in Capterra is https://capterra.com/p/135003/Slack/ the identifier is 135003 135003
offset Optional This parameter defines the result offset. It skips the given number of reviews. It's used for pagination. (e.g., 0 (default) is the first page of results, 50 is the 2nd page of results, 100 is the 3rd page of results, etc.). 50

Example usage:

https://wextractor.com/api/v1/reviews/capterra?id=135003&auth_token=XXXXX&offset=0

Example response:

        {
            "reviews": [
                {
                    "title": "Buena gestión del día a día",
                    "text": "",
                    "reviewer": "Raquel R.",
                    "reviewer_avatar": null,
                    "id": "3551948",
                    "datetime": "2022-06-01 06:18:16 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3551948/",
                    "pros": "Puedes contactar de forma sencilla y rápida con cualquier usuario de tu mismo trabajo o de otro, por lo que esto conlleva una gran mejora en la eficacia del trabajo. Puedes compartir archivos, drive, etc. ",
                    "cons": "Nada, creo que se adapta muy bien a todas las necesidades. "
                },
                {
                    "title": "Herramienta muy útil para comunicarme con mis clientes",
                    "text": "",
                    "reviewer": "Pablo G.",
                    "reviewer_avatar": null,
                    "id": "3551769",
                    "datetime": "2022-06-01 03:47:22 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3551769/",
                    "pros": "Facilidad de uso y de instalación. Me ha facilitado la comunicación con el cliente al ser una forma de chat directo y capacidad para crear grupos de trabajo con diferentes departamentos",
                    "cons": "Cuando hay muchos hilos de conversación es difícil encontrar el mensaje que quieres"
                },
                {
                    "title": "Best collaboration tool out there",
                    "text": "",
                    "reviewer": "Andreea Oana C.",
                    "reviewer_avatar": null,
                    "id": "3548946",
                    "datetime": "2022-05-30 18:54:54 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3548946/",
                    "pros": "Thee integration options (Jira, Outlook, etc.) make Slack a very helpful, one stop tool for the daily work. ",
                    "cons": "Except for the sporadically  happening downtimes and message sending failures, nothing much to complain about.\n\n "
                },
                {
                    "title": "Always in communication with the work team",
                    "text": "I use Slack as a means of communication between myself and my staff.\n\nI can easily post a question, poll, or topic in one of the channels and trust that my coworkers will respond at their convenience.\n\nIt is also essential for communicating updates to the team.",
                    "reviewer": "Anne J C.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/52cda1368d3a6af6be7808ff5b568f07.jpeg",
                    "id": "3547584",
                    "datetime": "2022-05-30 03:35:04 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3547584/",
                    "pros": "Slack is excellent for team communication and collaboration. Due to the real-time nature of Slack's communication, we rarely need to use email. We can pin the most important messages, allowing us to easily return to the most important talks.\n\nThe way in which Slack is separated into channels is fantastic since we can choose various subjects for each one.\n",
                    "cons": "It is a great application when you learn to use it, the only point against it is that the learning curve for a beginner is somewhat long."
                },
                {
                    "title": "Multiple workspaces and channels",
                    "text": "I am very distanced geographically from other people on the teams I work with, but Slack makes me feel very connected in real time, even across time zones.",
                    "reviewer": "Michelle M.",
                    "reviewer_avatar": null,
                    "id": "3546774",
                    "datetime": "2022-05-29 13:12:37 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3546774/",
                    "pros": "As a remote contractor, I like easily moving between multiple workspaces (each for different consultancies), and easily navigating different channels within those workspaces. It's easy to find conversations about each client, and I only need to be included on channels pertinent to my work. I like showing my clients when I'm available for chats also.",
                    "cons": "I really enjoy using Slack, and the only thing that occasionally trips me up is locating links or assets that I've seen, but can't remember if they're in a Slack thread or on the project management software."
                },
                {
                    "title": "Great collaboration tool",
                    "text": "",
                    "reviewer": "Thanh N.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/ce438fd6bd588a706f3f016155289803.jpeg",
                    "id": "3546083",
                    "datetime": "2022-05-28 22:34:45 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3546083/",
                    "pros": "Easy to communicate with many functions including message scheduling ",
                    "cons": "Not much to complain about, maybe pricing "
                },
                {
                    "title": "Definitely the go to Comms app.",
                    "text": "Great tool and one that I rarely have to teach new starters how to use. Super intuitive and rock solid almost all of the time",
                    "reviewer": "Andrew P.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/dd0b36b8104bbf05bc6dace08ab3500c.jpeg",
                    "id": "3544428",
                    "datetime": "2022-05-27 16:51:05 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3544428/",
                    "pros": "Great interface, super approachable. I love the integration of apps.",
                    "cons": "Occasionally flakey, bit I'm yet to find a Comms app that doesn't let me down once in a while"
                },
                {
                    "title": "Slack Review 2022",
                    "text": "My overall experience with the app so far, helped with productivity and the real time notifications are also a huge help with productivity",
                    "reviewer": "Mykel M.",
                    "reviewer_avatar": null,
                    "id": "3541696",
                    "datetime": "2022-05-26 14:29:41 -0400",
                    "rating": "4",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3541696/",
                    "pros": "I like that I reminds me of other social apps and the communication and file receiving process is made simple and easy ",
                    "cons": "from my experience so far I have not found any problems."
                },
                {
                    "title": "Great Platform for team communication",
                    "text": "",
                    "reviewer": "Bryce C.",
                    "reviewer_avatar": null,
                    "id": "3541001",
                    "datetime": "2022-05-26 11:23:28 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3541001/",
                    "pros": "Easy to use, and easy to set up for teams within any company. There are plenty of ways to customize it to the exact way that you want or that you see fits your style best.",
                    "cons": "It was slightly confusing for the first day, but you get used to it after a while."
                },
                {
                    "title": "Slack Overview",
                    "text": "Sharing large files over the internet.",
                    "reviewer": "George G.",
                    "reviewer_avatar": null,
                    "id": "3539729",
                    "datetime": "2022-05-25 19:13:26 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3539729/",
                    "pros": "It was easy to implement and has a highly customizable mobile app.\n\nIt enhances multi-channel communication creation.",
                    "cons": "I basically like everything that Slack has as it accomplishes my desires."
                },
                {
                    "title": "Communication tool of choice!",
                    "text": "",
                    "reviewer": "Marvin M.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/1f553f2919753fc1242cbd33eca3b025.jpeg",
                    "id": "3538575",
                    "datetime": "2022-05-25 08:08:15 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3538575/",
                    "pros": "What I love about Slack is the possibility to keep team and organization communication in one place. Since using Slack, internal emails have become a rarity. Project communications are easily structured in secret or open channels. Direct messages, voice memos, files and more are easily shared as well. Furthermore, the tool can be customized to an organization and has many APIs to tools like Asana, Google Drive, Zapier and more.",
                    "cons": "I don't like to use the Slack mobile app. It is hard to find the right information in the app, as you have to scroll to find direct older messages in your home tab for example. What is more, I would also not recommend to use slack to share files as they can get lost in historic chats very easily."
                },
                {
                    "title": "The Discord but for companies",
                    "text": "The experience you can expect from Slack is pure productivity since it is as if you were there all the time with the people you collaborate with since you can send a file instantly with your collaborators, organize meetings, generate reports of the day, everything a company does can be done in Slack and it is the perfect workspace for those who work 100% remote and I reiterate it is as if you were there since you can do everything in this software.",
                    "reviewer": "Arturo L.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/f274f066ad78261efc84bf6e7c1d3fdc.jpeg",
                    "id": "3537789",
                    "datetime": "2022-05-24 22:02:05 -0400",
                    "rating": "4",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3537789/",
                    "pros": "It is ideal for those who already know how to use this type of software, since it comes from the Discord family, they share almost the same interface and the same functions, except that one is more for social issues and creating communities, and the other Slack is precisely for pure and remote collaborative work. Here at any time you can hold a meeting, share files, and documents either light or heavy, and have specific channels for each task of the company, all in one place. \nAnd that's what Slack tries to do, I reiterate it is a bit difficult to understand at first if you have no previous experience with Discord, but even so, you adapt and get the rhythm quickly.\n",
                    "cons": "It could be the blocked features that you have when you have a free plan since you don't have group video calls, or the ability to share a screen within a call, this is something fundamental for a meeting. But of course, if you are going to use Slack it should be with a paid plan because you unlock many productive features which achieve the ultimate experience of this app."
                },
                {
                    "title": "Message Board Stream of Consciousness",
                    "text": "It's instant messaging - not project management.",
                    "reviewer": "Henry W.",
                    "reviewer_avatar": null,
                    "id": "3537311",
                    "datetime": "2022-05-24 16:52:32 -0400",
                    "rating": "1",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3537311/",
                    "pros": "The features that makes it like Teams or many other products.  ",
                    "cons": "Need more distractions and chat, and to make it harder to keep track of actual news and tasks?  Then use Slack. "
                },
                {
                    "title": "A must have for every remote working company",
                    "text": "",
                    "reviewer": "Katarzyna W.",
                    "reviewer_avatar": null,
                    "id": "3535440",
                    "datetime": "2022-05-24 03:17:42 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3535440/",
                    "pros": "I just love Slack in general - it has a great design, it's easy to use, it's doing its job just as it should do, and even better, it's just great. I can't imagine working without it now, as it is essential to communicate quickly and effectively with my team as well as build community in the company as a whole.",
                    "cons": "Sometimes when I need to integrate Slack with another app it's a bit of a struggle, but it is just a small downside as in the end every time I've managed to succeed."
                },
                {
                    "title": "Good tool for team communications",
                    "text": "We were very happy with this tools but we had free version. It does not have access to historic information . We changed to mattermost on site configuration",
                    "reviewer": "Fernando R.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/13194289eb7251fd8643153baadea292.jpeg",
                    "id": "3533370",
                    "datetime": "2022-05-23 03:36:16 -0400",
                    "rating": "4",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3533370/",
                    "pros": "Clear user interface. Good plugin ecosystem",
                    "cons": "There are other alternatives like mattermost that works on site mode"
                },
                {
                    "title": "Minimalist and functional",
                    "text": "Regular, since i only uses the basic",
                    "reviewer": "Vitto Sebastian T.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/d0f654a15b4318179a9efd343f39d157.jpeg",
                    "id": "3532772",
                    "datetime": "2022-05-22 17:34:38 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3532772/",
                    "pros": "It's easy to use, and it's only linked to your email, you can organize you conversation by channels, making a record of task and communication within different groups in one company",
                    "cons": "Has a very little user base, so you have to teach anyone new who's comming of how to use it, it has n voice message"
                },
                {
                    "title": "so many features; a must for remote working",
                    "text": "keeping in contact with coworkers while we've all been working remotely",
                    "reviewer": "Rob C.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/08c7a6573ae2b57064af2c16738bb851.jpeg",
                    "id": "3532650",
                    "datetime": "2022-05-22 15:43:34 -0400",
                    "rating": "4",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3532650/",
                    "pros": "with huddle I can jump on a quick call w/o having to setup a Zoom link and can share my screen for easy collaboration ",
                    "cons": "when I read messages on my mobile Slack I forgot what channel it was on so when I get to my computer I can't easily locate the message. "
                },
                {
                    "title": "Slack boosts productivity in any workplace, but has lost some ground over the years",
                    "text": "",
                    "reviewer": "Verified Reviewer",
                    "reviewer_avatar": null,
                    "id": "3530917",
                    "datetime": "2022-05-21 11:43:49 -0400",
                    "rating": "4",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3530917/",
                    "pros": "Slack is fast, simple to use, and covers most of my daily necessities for project communication with my teams.",
                    "cons": "It would be nice if the free version includes lifetime chat historic (only available for paying users)."
                },
                {
                    "title": "The Best Agency Communication Tool!",
                    "text": "",
                    "reviewer": "Laura G.",
                    "reviewer_avatar": null,
                    "id": "3529862",
                    "datetime": "2022-05-20 16:00:08 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3529862/",
                    "pros": "Slack is essential to our workday functions. Slack is extremely user-friendly, fast, convenient, and a literal communication lifesaver.",
                    "cons": "There really aren't any cons to Slack. The platform is very functional and easy to use - making it great for remote/hybrid work situations. It enables swift communication and is a must-have for any workplace."
                },
                {
                    "title": "Slack makes communication easy.",
                    "text": "Love Slack. It helps us stay connected in a remote environment, tackle tasks as a group, and keep our clients happy.",
                    "reviewer": "Alexis T.",
                    "reviewer_avatar": null,
                    "id": "3529745",
                    "datetime": "2022-05-20 14:49:52 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3529745/",
                    "pros": "I like that it is easy to search for topics that have been discussed previously and how easily it keeps our teams connected.",
                    "cons": "When Slack goes down, which isn't often, we're in for a rough day because we rely on it so much."
                },
                {
                    "title": "Best messenger platform in the market",
                    "text": "",
                    "reviewer": "Jonathan B.",
                    "reviewer_avatar": null,
                    "id": "3528291",
                    "datetime": "2022-05-19 21:31:58 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3528291/",
                    "pros": "I use this on a daily basis and absolutely love it! The UI is great, the features work very smoothly, and it is extremely easy to get used to it.",
                    "cons": "No cons, love the product and I am a big fan and supporter! Keep up with the good work"
                },
                {
                    "title": "Slack keeps me on top of my work and keeps me in communication with my virtual team",
                    "text": "It has been amazing. I have used Slack at work, at church, and for my family and they have all been really positive experiences. I love the way that I can use it to organize and keep track of conversations in various settings and with various types of people",
                    "reviewer": "Ryan M.",
                    "reviewer_avatar": null,
                    "id": "3527968",
                    "datetime": "2022-05-19 17:42:56 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3527968/",
                    "pros": "I like that I can communicate with members of my team and the conversations are really well organized. I even suggested to my family that we switch our family communications over to that platform and we love it! ",
                    "cons": "I don't love the virtual calling experience. I am most familiar with Zoom and I keep wanting it to be the same as Zoom. I will say though that the highlighter during meetings is better than Zoom. I like that the highlights go away automatically after a few seconds where Zoom makes you erase it. "
                },
                {
                    "title": "Keep in touch with your team",
                    "text": "",
                    "reviewer": "Rudy S.",
                    "reviewer_avatar": null,
                    "id": "3527952",
                    "datetime": "2022-05-19 17:37:35 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3527952/",
                    "pros": "I like how fast and easy it is to communicate with your teammates.",
                    "cons": "It would be great to have rooms to conduct webinars."
                },
                {
                    "title": "Literally part of our core",
                    "text": "",
                    "reviewer": "Bogdan D.",
                    "reviewer_avatar": null,
                    "id": "3527846",
                    "datetime": "2022-05-19 16:53:07 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3527846/",
                    "pros": "Apart from the obvious (instant messaging), I think the multitude of integrations available is a major feature for everyone, not just for us. We use integration with Github and Asana most often.",
                    "cons": "Not being able to share screen on a free version. In all honesty, it makes sense."
                },
                {
                    "title": "Slack : Don't think twice about it",
                    "text": "",
                    "reviewer": "Shreyash M.",
                    "reviewer_avatar": null,
                    "id": "3527764",
                    "datetime": "2022-05-19 16:10:43 -0400",
                    "rating": "4",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3527764/",
                    "pros": "It is very well built and reliable and has a lot of integration support with a lot of apps",
                    "cons": "The app tries to do too much and some times ends up making things complicated. Also it's not very clear as to what features are available "
                },
                {
                    "title": "Product Manager",
                    "text": "",
                    "reviewer": "Verified Reviewer",
                    "reviewer_avatar": null,
                    "id": "3527487",
                    "datetime": "2022-05-19 14:07:52 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3527487/",
                    "pros": "It's a great way to communicate with your team ",
                    "cons": "It's notifications are laggy, if this is fixed it would be 10/10"
                },
                {
                    "title": "The best option for team communication",
                    "text": "",
                    "reviewer": "Alejandro R.",
                    "reviewer_avatar": null,
                    "id": "3526362",
                    "datetime": "2022-05-19 04:14:28 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3526362/",
                    "pros": "Easy and free to use, with a fast and friendly app. Channels are a great feature.",
                    "cons": "Nothing in particular, Slack is currently the best option to chat and share documents with a team."
                },
                {
                    "title": "Massive time saver",
                    "text": "it is great, i can't imagine using emails for communication and it's really helps to making things work better and faster",
                    "reviewer": "Dani F.",
                    "reviewer_avatar": null,
                    "id": "3526296",
                    "datetime": "2022-05-19 03:18:25 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3526296/",
                    "pros": "it's very easy to use, we love the channels management and the integration to CRM and other products",
                    "cons": "the auto preview of links is a bit annoying, but other than that, its pretty good"
                },
                {
                    "title": "My favourite!",
                    "text": "",
                    "reviewer": "Jelle D.",
                    "reviewer_avatar": null,
                    "id": "3525695",
                    "datetime": "2022-05-18 17:22:30 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3525695/",
                    "pros": "Slack has been my favorite chat platform for working in teams. It has a lot of functionalities and works great. ",
                    "cons": "I can't think of anything I don't like about Slack."
                },
                {
                    "title": "The most used software for a reason",
                    "text": "",
                    "reviewer": "Verified Reviewer",
                    "reviewer_avatar": null,
                    "id": "3525666",
                    "datetime": "2022-05-18 17:04:47 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3525666/",
                    "pros": "I really like the simplicity of the product. There are some integrations that can be done to extend functionalities, but the most useful features are simple to use and work well. ",
                    "cons": "In the free tier, there are a lot of limitations. The paid version brings a lot of features that are very useful and make the software more complete."
                },
                {
                    "title": "Slack",
                    "text": "It really makes fast communication between coworkers easy. Especially since our company works mainly from our homes.\nIt encourages more communication.",
                    "reviewer": "Lana d.",
                    "reviewer_avatar": null,
                    "id": "3525607",
                    "datetime": "2022-05-18 16:29:28 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3525607/",
                    "pros": "I really like that you can use it for instant messaging with your coworkers.\n\nI like that you can create channel chats for functional work teams.\n\nI like how support channels are integrated into Slack.",
                    "cons": "Screen sharing is not as easy as it could be.\n\nI'd like to be able to have group chat huddles. Atm you can only invite additional people into an ongoing huddle.\n\nI'd love to be able to schedule huddle sessions."
                },
                {
                    "title": "The go-to message and collaboration tool for teams",
                    "text": "Couldnt live without slack. Great for random chats and for key commmunication with and within teams.",
                    "reviewer": "Hampus F.",
                    "reviewer_avatar": null,
                    "id": "3525237",
                    "datetime": "2022-05-18 13:28:01 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3525237/",
                    "pros": "The overview and multi-chat functionality that the \"channels\" features are amazing for team-chats.",
                    "cons": "Nothing really to complain about. One thing that can be tricky is the look and understanding for the threads, but its nothing too bad."
                },
                {
                    "title": "Slack is bigtime!",
                    "text": "Super happy with Slack, necessity for our business in many ways, including engaging our customers.",
                    "reviewer": "Sheldon B.",
                    "reviewer_avatar": null,
                    "id": "3525186",
                    "datetime": "2022-05-18 13:03:19 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3525186/",
                    "pros": "I love the integrations and the ability to manage remote teams intelligently and engage in realtime. ",
                    "cons": "I guess I would like some more options on pricing"
                },
                {
                    "title": "Slack is a great messaging tool that separates personal and work life",
                    "text": "",
                    "reviewer": "Veronica T.",
                    "reviewer_avatar": null,
                    "id": "3524443",
                    "datetime": "2022-05-18 05:43:22 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3524443/",
                    "pros": "I think that the company did the right choice by adopting this software instead of using, for example, whatsapp (which would have merge private and working life). \nSlack is very intuitive to use and it's great to reach out all your colleagues if you need their help. \nPlus, you can integrate it with a wide variety of differente software (for example Google Calendar, Drive, Zapier...) ",
                    "cons": "When you enter a new working spaces there are a bit too much steps to follow "
                },
                {
                    "title": "Using Slack while working remotely as the collaboration Chat application",
                    "text": "Communicating with the entire team and with different organisations via Slack",
                    "reviewer": "Alexandru Cristian I.",
                    "reviewer_avatar": null,
                    "id": "3524386",
                    "datetime": "2022-05-18 04:58:21 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3524386/",
                    "pros": "- The intuitive and ease of use of the app\n- Integration with different orgs\n- Integration with various apps\n- Free plan",
                    "cons": "Well, the fact that the user is limited when using the free plan, but it's not a con, but common sense and normality. "
                },
                {
                    "title": "Powerful tool for Instant Messaging and call cross departments & clients",
                    "text": "Very helpful for team communication, go for instant calls, update the status of availability. Also one can save the important messages or creds in your own space or under your name. In our organization channels are created and all the updations are shared on that even files are allow to share and add the members in each channel as per need. Pinned items & Huddle are very awesome features.",
                    "reviewer": "Sukhpreet K.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/2380c2a59a6b3c4756f707a16b893745.jpeg",
                    "id": "3524220",
                    "datetime": "2022-05-18 02:26:18 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3524220/",
                    "pros": "In our organization it is very helpful for quick chat cross departments, assign task, share updates within organization, manage client chats and projects. Apart from this via huddle one can call anytime and share screen to assign work virtually without any miscommunication with slack channels and workspace.",
                    "cons": "Chats after a week if you don't have pro version. Also, sometime notification of groups are not showed until unless one can open the channel."
                },
                {
                    "title": "Slack Self Review",
                    "text": "I think Slack is an innovative and fun way to connect with team members that work remotely or in the office.  There are a lot of features  I am still learning, and when I learn something new, I am always impressed.",
                    "reviewer": "Latisha W.",
                    "reviewer_avatar": null,
                    "id": "3523677",
                    "datetime": "2022-05-17 17:39:45 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3523677/",
                    "pros": "I love all the features in the messaging box when you are preparing to send a message. My favorite feature is the GIF and the donut ",
                    "cons": "No, not really. The platform is easy to use, and I haven't come across any issues thus far. "
                },
                {
                    "title": "We can't do without",
                    "text": "",
                    "reviewer": "Mark d.",
                    "reviewer_avatar": null,
                    "id": "3523571",
                    "datetime": "2022-05-17 16:39:09 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3523571/",
                    "pros": "Internal emails belong to the past. With Slack we never miss an internal message.",
                    "cons": "Somehow my headphone doesn't always work when someone calls me. I have to reconfigure which is annoying. Multiple colleagues have this problem."
                },
                {
                    "title": "Slack at eNCA",
                    "text": "Team collaboration.\n\nFile sharing.",
                    "reviewer": "Billy A.",
                    "reviewer_avatar": "https://cdn0.capterra-static.com/profile-images/linkedin/b4c1eb71f5b0ac1bc9dbdd882520e0b7.jpeg",
                    "id": "3523501",
                    "datetime": "2022-05-17 16:09:08 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3523501/",
                    "pros": "Slack streamlines business processes by unifying teams in one place where we are able to collaborate on projects, share files and communicate via communication channels.",
                    "cons": "Do not have searchable channels where I can freely join."
                },
                {
                    "title": "Excellent App for Team Communication",
                    "text": "It has been a great experience as it provides so many integrations and make life easier on a daily basis",
                    "reviewer": "Pooja C.",
                    "reviewer_avatar": null,
                    "id": "3523492",
                    "datetime": "2022-05-17 16:04:28 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3523492/",
                    "pros": "It has wide range of settings and options for end users making it an excellent and powerful team messaging app/ tool. It has better bot and more integrations as compared to other products",
                    "cons": "Nothing as such really, except it is really addictive"
                },
                {
                    "title": "Now that I've used Slack, there's no going back",
                    "text": "If I were to leave my job, I would make sure my new job uses Slack to communicate.",
                    "reviewer": "Larissa B.",
                    "reviewer_avatar": null,
                    "id": "3523458",
                    "datetime": "2022-05-17 15:50:26 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3523458/",
                    "pros": "I love how quickly and easily I'm able to find previous conversations by using slack's advanced search feature. I also love that almost every service integrates with Slack so I can keep everything in one place. ",
                    "cons": "There have been a couple of outages in the last few months and since we rely on Slack to communicate as a remote team, that can be pretty chaotic. That said, it's only happened 2 times in the last year. "
                },
                {
                    "title": "Good software but heavy, plugins could be better",
                    "text": "Very good tool to communicate with [remote] peers.",
                    "reviewer": "Tushar K.",
                    "reviewer_avatar": null,
                    "id": "3522925",
                    "datetime": "2022-05-17 12:59:57 -0400",
                    "rating": "4",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3522925/",
                    "pros": "- Real time communication\n- Lots of plugins\n- Industry standard\n- Easy to use\n- Useful keyboard shortcuts",
                    "cons": "- Not all plugins are 100% reliable. We use the Github plugin and it sometimes does not show notifications\n- The Mac desktop app is pretty heavy"
                },
                {
                    "title": "Best Team Collab & Messaging system around",
                    "text": "",
                    "reviewer": "Darrik M.",
                    "reviewer_avatar": null,
                    "id": "3522857",
                    "datetime": "2022-05-17 12:41:38 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3522857/",
                    "pros": "Lots to love! The vast amount of formatting options is incredible, especially compared to some other chats I've used in the past like Google Hangouts. The addition of channels is incredibly convenient for collaboration across orgs. I love that all chat history can be saved and searched.",
                    "cons": "Honestly no real complaints. It integrates incredibly well with our internal systems. Salesforce, Jira, and Zoom integrations all work without a hitch and streamline many of our workflows. "
                },
                {
                    "title": "Great collaboration tool",
                    "text": "I love Slack. It's intuitive and easy to use but powerful at the same time. Yes, the fact that Microsoft Teams can integrate with the office suite seamlessly is convenient but I can live without that in exchange of a better and more reliable interface.",
                    "reviewer": "Horacio G.",
                    "reviewer_avatar": null,
                    "id": "3522853",
                    "datetime": "2022-05-17 12:41:10 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3522853/",
                    "pros": "Great for working with distributed teams.\nEnables a digital workplace: people can feel as part of a team despite working remotely.\nEasy to use.\nEasy to organise projects into channels.\nMuch better UX than Microsoft Teams.",
                    "cons": "It doesn't integrate with Microsoft Office like Microsoft Teams does (obviously)."
                },
                {
                    "title": "Slack is the standard for company collaboration",
                    "text": "We have used Slack for 3+ years and are happy with the workflows and real-time collaboration culture we have developed around it. Recommended.",
                    "reviewer": "Verified Reviewer",
                    "reviewer_avatar": null,
                    "id": "3522772",
                    "datetime": "2022-05-17 12:23:40 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3522772/",
                    "pros": "It is easy to use, provides numerous integration options (ie. Stripe, Intercom, Github, Asana) and helps you build productive collaboration-based workflows that actually work.",
                    "cons": "It may be expensive if you are just starting and want the paid version. "
                },
                {
                    "title": "The go-to app for teams",
                    "text": "Very positve, would definetely recommend",
                    "reviewer": "Verified Reviewer",
                    "reviewer_avatar": null,
                    "id": "3522747",
                    "datetime": "2022-05-17 12:18:56 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3522747/",
                    "pros": "It's simplictity and power to handle large teams, helping everyone stay in sync in an organised manner.",
                    "cons": "Huddle feature is a bit hit or miss for us."
                },
                {
                    "title": "A good and safe way to communicate",
                    "text": "",
                    "reviewer": "Shady H.",
                    "reviewer_avatar": null,
                    "id": "3522027",
                    "datetime": "2022-05-17 06:23:34 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3522027/",
                    "pros": "The excellent messaging app that easy to use and helps company employees communicate easily\nYes",
                    "cons": "Yes \nDid not work in a good way in mobiles \nNO"
                },
                {
                    "title": "Slack una excelente manera de mantener tu equipo en contínua comunicación",
                    "text": "",
                    "reviewer": "Danilo G.",
                    "reviewer_avatar": null,
                    "id": "3521302",
                    "datetime": "2022-05-16 17:17:52 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3521302/",
                    "pros": "Interfaz sencilla y práctica, realmente fácil de usar para los usuarios.\nPosee integración con múltiples soluciones de Gestión de Proyectos y Desarrollo de Software.",
                    "cons": "Una consola de administración un poco escueta, quizás debería ser más granular con respecto a la segmentación de roles y permisos."
                },
                {
                    "title": "Great as an enterprise instant messenger",
                    "text": "This was needed to talk and message between multiple sites across the country instantly.",
                    "reviewer": "Paul W.",
                    "reviewer_avatar": null,
                    "id": "3520855",
                    "datetime": "2022-05-16 12:29:06 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3520855/",
                    "pros": "The best part of the software that I use often is being able to switch from messaging to audio/video chat on the same platform easily. I also use it to share large files with others as it sends larger files than email.",
                    "cons": "It seems to randomize the contacts that are my favorite. Some the number of messages recently, some importance, and then others I have texted once. "
                },
                {
                    "title": "Great app for instant communication",
                    "text": "Highly recommending it, much better than Teams and the like",
                    "reviewer": "Mostafa S.",
                    "reviewer_avatar": null,
                    "id": "3520792",
                    "datetime": "2022-05-16 11:59:10 -0400",
                    "rating": "5",
                    "url": "https://www.capterra.com/p/135003/Slack/reviews/3520792/",
                    "pros": "Ability to easily find all colleagues and info I need and review past history",
                    "cons": "When a user leaves the company, the history of conversations is lost; I wish there was  an archive feature for cases like this"
                }
            ],
            "totals": {
                "review_count": 21298,
                "overall_rating": "4.7",
                "ease_of_use_rating": "4.6",
                "customer_service_rating": "4.4",
                "functionality_rating": "4.5",
                "value_for_money_rating": "4.5"
            }
        }
    

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